Effective Date: July 25, 2025
Welcome to RuleHook. These Terms of Service ("Terms") govern your access to and use of the RuleHook platform (“Service”), operated by RuleHook, a company registered in Germany.
By accessing or using RuleHook, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
RuleHook allows users to define rule-based shipping logic for e-commerce platforms like Shopify, WooCommerce, and custom stores. You may use the Service only in accordance with these Terms and all applicable laws.
You must be at least 18 years old and capable of forming a binding contract to use RuleHook.
To access the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if you violate these Terms.
RuleHook may offer free and paid plans. By subscribing to a paid plan, you agree to pay all applicable fees. Billing is handled through a third-party provider (Stripe), and you are subject to their terms as well.
Fees are non-refundable except as required by law or explicitly stated otherwise.
All content, trademarks, and intellectual property related to the Service are owned by or licensed to RuleHook. You retain all rights to the logic, data, and content you create using RuleHook, but grant us a limited license to use that data to operate the Service.
Some features in RuleHook may use artificial intelligence to suggest rule names or descriptions. These suggestions are optional, non-binding, and intended to enhance your productivity. RuleHook does not guarantee the accuracy or suitability of any AI-generated content.
You may cancel your account at any time. We reserve the right to suspend or terminate your access to the Service at our discretion if we believe you are violating these Terms, or to comply with legal obligations.
Upon termination, your access will end, but we may retain limited data as required for compliance, dispute resolution, or legal obligations.
The Service is provided “as is” without warranties of any kind. We do not guarantee uptime, accuracy, or results from using the Service. Use it at your own risk.
To the maximum extent permitted by law, RuleHook and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service.
We may update these Terms from time to time. If we do, we’ll notify you via email or within the Service. Your continued use of RuleHook after any changes constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Germany, unless local law requires otherwise.
If you have any questions about these Terms, contact us at: [email protected]